Privacy Policy

Effective Date: 11/20/2024

At ChessRUS, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and payment systems. By using our services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Transaction Information: Payment details, including cardholder data and transaction history, processed via Authorize.Net.
Technical Information: IP address, browser type, device details, and website usage data.
Customer Communications: Records of your communications with us for customer service purposes.

2. How We Use Your Information

Process payments and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our services and enhance your user experience.
Comply with legal and regulatory requirements.
Prevent fraud and maintain the security of our systems.

3. Payment Processing

All payments made through ChessRUS are securely processed by Authorize.Net, using TSYS as the underlying processor. Our payment setup was facilitated by merchant service providers Durango Merchant Services and Maverick Payments. We do not store full credit card details on our servers. For more details, please review the privacy policies of:

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

Payment Processors: Authorize.Net and TSYS for payment processing.
Service Providers: Third parties that assist us in operating our website, conducting our business, or providing services to you.
Legal Compliance: When required by law, regulation, or legal process.
Fraud Prevention: To protect against unauthorized transactions or other fraudulent activities.

5. Data Security

We implement robust security measures to protect your information, including:

Encryption of sensitive data during transmission.
PCI DSS-compliant payment processing systems.
Restricted access to personal data and regular security audits.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request information about how your data is used.

To exercise these rights, contact us at seanvanderstorm@gmail.com.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

8. Children's Privacy

ChessRUS does not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

ChessRUS
935 Fontmore Rd
Colorado Springs, CO 80904
Email: seanvanderstorm@gmail.com