ChessRUS - Shipping Policy

Shipping Policy

Effective Date: 11/20/2024

At ChessRUS, we strive to deliver your orders quickly and efficiently. This Shipping Policy explains the options available to you and the terms for both free and paid shipping services.

1. Free Standard Shipping

• Delivery Time: 5–7 business days from the date of order processing.
• Eligibility: Free shipping applies to orders shipped within the continental United States.
• Processing Time: Orders are typically processed within 1–2 business days.

2. Paid Overnight Shipping

• Cost: The cost of overnight shipping will be calculated at checkout based on your location and order size.
• Delivery Time: Orders placed before 2 PM (local time) will arrive the next business day. Orders placed after this time will ship the following business day.
• Availability: Overnight shipping is available for U.S. addresses only.

3. Order Tracking

Once your order is shipped, you will receive an email with tracking details. You can monitor your shipment status through the provided tracking number.

4. International Shipping

Currently, ChessRUS does not offer international shipping. If you are outside the United States, please contact us at seanvanderstorm@gmail.com to discuss potential shipping options.

5. Damaged or Lost Packages

If your package is damaged or lost during transit:

• Contact us at seanvanderstorm@gmail.com or call 943-300-9734 within 5 business days of the expected delivery date.
• We will work with the carrier to resolve the issue or send a replacement.

6. Contact Us

If you have questions about our Shipping Policy, feel free to contact us:

Thank you for choosing ChessRUS. We are committed to delivering your orders with care and efficiency!